HELLO SARKAR-HELLO GOVERNMENT WATCH VIDEO

Hello Sarkar, a complaint-hearing government mechanism at the Office of the Prime Minister and Council of Ministers, today said it has resolved as many as 35,506 complaints lodged with it in the last fiscal. According to OPMCM, out of 37,473 complaints lodged with the hotline, Hello Sarkar resolved 35,506 cases. The success rate accounts for 95 per cent, said Shanta Raj Subedi, OPMCM secretary. He informed that most of the complaints were related to 12 government agencies. The Ministry of Home Affairs topped the grievance chart with 1,202 followed by Ministry of Education (568), Ministry of Federal Affairs and Local development (501), Ministry of Physical Infrastructure and Transport (379), Nepal Electricity Authority (354), Nepal Telecom (231), Ministry of Health and Population (227), Ministry of Urban Development (203), Ministry of Finance (200), Ministry of Commerce and Supplies (184), Ministry of Labour and Employment (155) and Ministry of Information and Communications (127).